Merry Christmas !
Well, they gave a new one: hjk63ij
Which still doesn’t work as Jerin says. Just putting it here so that when the problem goes away on their side ppl can try either – or both, who knows ?
They gave the following code: eHJ9B77q
We are supposed to enter it in Arc, but right now it doesn’t work. And we don’t know what it is, it’s a surprise.