haveing internet trouble with sto this may fix it

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  • #153590
    Beta
    Fleet Member

    I did what this guy did from 8:42 to 11:00 and it fixed my problem with getting disconnected every few mins.

    http://www.youtube.com/watch?v=kXxfswp3Bao

    #156365
    defcon1776
    Fleet Member
    Team Player

    ^^ no luck fixing mine.

    Interesting screenshot showing the 44th Starbase started over with my having access to start fleet projects as a Lt. Commander… several minutes later, it showed as it should.

    edit ^^ this isn’t lag or latency its bugged, showing me access I shouldn’t have. Still taking several minutes also to clear one completed doff assignment after clicking on collect rewards. My game is unplayable.

    #156366
    defcon1776
    Fleet Member
    Team Player

    My game is dead. If by some miracle I am able to login now, I am stuck in place and errors such as above are the norm.

    I tossed my hat into the ring in this thread: http://sto-forum.perfectworld.com/showthread.php?p=5445811#post5445811

    Hey Grouchy, any more ideas?

    #156367
    Latinumbar
    Admiral (Retired)
    Team Player

    did you try a force verify of files?

    #156368
    mrbruce1970
    Fleet Member

    This issue was talked about on the STO forums and some users with ASUS motherboards reported that updating their ethernet drivers resolved the issue.

    #156369
    Beta
    Fleet Member

    try also disabling on-demand patching in your launcher and use there proxy.

    #156370
    defcon1776
    Fleet Member
    Team Player

    @Latinumbar wrote:

    did you try a force verify of files?

    Force verify, tried the proxy, downloaded and reinstalled the entire program as well.

    @mrbruce1970 wrote:

    This issue was talked about on the STO forums and some users with ASUS motherboards reported that updating their ethernet drivers resolved the issue.

    Not an ASUS but updated anyway, no joy.

    This morning, it disconnects just after toon selection. 😐

    #156371
    defcon1776
    Fleet Member
    Team Player

    D/L and installed STO game client for the 3rd time in 24 hours and I am optimistic in the first few minutes of play as it seems this time everything is ok. Stay tuned.

    edit: tried any and all solutions I’d found including enabling port forwarding which I left enabled with the new install though it works now either way. So far so good, all windows are loading data and haven’t had any rubberbanding

    #156372
    Beta
    Fleet Member

    I was lagging so bad a few mins ago, I couldn’t load a mission or trans-warp. 👿 Lets hope it doesn’t last long.

    #156373
    defcon1776
    Fleet Member
    Team Player

    Its baaaack… same problem… Ta’al out.

    #156374
    defcon1776
    Fleet Member
    Team Player

    Duplicate post from STO forum (http://sto-forum.perfectworld.com/showthread.php?t=225155&page=21):

    Connectivity problems started with latest patch. Have reinstalled client, reset network equipment (all my machine IP’s etc. are always manually set), verified all drivers and firmware, disabled A/V, tried with US/EU proxy, force verify and other launcher options, minimal graphic settings. I am certain my PC isn’t the problem as evidenced below, which is a typical result each time I run these.

    I will check back here as even if I check to be notified by email I never get any when there is a reply on this forum. (Broken? Why am I not surprised)

    :mad::mad::mad::mad:

    TRACERT
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms homeportal [192.168.1.254]
    2 28 ms 24 ms 23 ms 108-72-196-2.lightspeed.wepbfl.sbcglobal.net [10
    8.72.196.2]
    3 35 ms 27 ms 28 ms 99.128.141.32
    4 * * * Request timed out.
    5 * * 90 ms 99.128.141.8
    6 85 ms 75 ms 63 ms 70.159.201.246
    7 132 ms 118 ms 71 ms 12.81.8.88
    8 128 ms 110 ms 142 ms 12.81.8.63
    9 34 ms 191 ms 188 ms 74.175.192.166
    10 169 ms 214 ms 187 ms cr81.fldfl.ip.att.net [12.122.106.94]
    11 215 ms 200 ms 219 ms cr2.ormfl.ip.att.net [12.122.1.45]
    12 222 ms 203 ms 195 ms cr1.attga.ip.att.net [12.122.5.142]
    13 337 ms 248 ms 210 ms attga02jt.ip.att.net [12.123.22.25]
    14 362 ms 213 ms 422 ms te2-5.ccr01.atl02.atlas.cogentco.com [154.54.10.
    69]
    15 249 ms 228 ms 70 ms te0-3-0-3.ccr21.atl01.atlas.cogentco.com [154.54
    .83.181]
    16 259 ms 274 ms 242 ms te0-1-0-6.ccr21.dca01.atlas.cogentco.com [154.54
    .24.153]
    17 186 ms 64 ms 242 ms te0-1-0-3.ccr21.jfk02.atlas.cogentco.com [154.54
    .5.245]
    18 295 ms 269 ms 284 ms te0-0-0-1.ccr22.bos01.atlas.cogentco.com [154.54
    .25.114]
    19 300 ms 108 ms 281 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    20 104 ms 215 ms 323 ms 38.111.40.114
    21 337 ms 315 ms 335 ms 208.95.185.41

    Trace complete.


    NETTEST
    contacting nettest server..
    Local IP: 108.72.197.51
    Ping: 107.2 msec
    Port: 80: 87 KB/sec 179 KB/sec 105 KB/sec 500
    Port: 80: 79 KB/sec 184 KB/sec 106 KB/sec 500
    Port: 443: 127 KB/sec 188 KB/sec 165 KB/sec 500
    Port: 443: 131 KB/sec 179 KB/sec 165 KB/sec 500
    Port: 7255: 240 KB/sec 179 KB/sec 294 KB/sec 500
    Port: 7255: 76 KB/sec 185 KB/sec 93 KB/sec 500
    Port: 7003: 44 KB/sec 176 KB/sec 59 KB/sec 500
    Port: 7003: 155 KB/sec 177 KB/sec 204 KB/sec 500
    Port: 7202: 282 KB/sec 114 KB/sec 328 KB/sec 500
    Port: 7202: 182 KB/sec 131 KB/sec 216 KB/sec 500
    Port: 7499: 189 KB/sec 123 KB/sec 211 KB/sec 500
    Port: 7499: 115 KB/sec 123 KB/sec 138 KB/sec 500
    Port: 80: 57 KB/sec 142 KB/sec 73 KB/sec 500
    Idle NIC bandwidth Send: 150 KB/sec Recv: 15 KB/sec



    TIA for any advice on resolving a dead game.

    #156375
    Beta
    Fleet Member

    Have you tried this?

    Sporadic ISP Issue Fix:
    The below is not guaranteed to work but might help solve some issues with your ISP. Using the Post Office analogy, this is like getting a new address and having mail delivered there.
    Renew IP Address

    Go to Start Menu
    Search for cmd
    Right-click and “Run as Administrator”
    Type the following: ipconfig /release
    Hit Enter
    Now, type ipconfig /renew
    Hit Enter

    #156376
    CodeWarrior316
    Fleet Member
    Team Player

    What kind of internet provider do you have and are you hard wired into router or to the modem? Are you getting any packet loss? Sounds to me like your provider has some issues.

    try from the cmd prompt:

    ping patchserver.crypticstudios.com -t

    for a few mins and that will let you know about packets being lost.

    #156377
    defcon1776
    Fleet Member
    Team Player

    @Beta wrote:

    Have you tried this?

    Sporadic ISP Issue Fix:
    The below is not guaranteed to work but might help solve some issues with your ISP. Using the Post Office analogy, this is like getting a new address and having mail delivered there.
    Renew IP Address

    Go to Start Menu
    Search for cmd
    Right-click and “Run as Administrator”
    Type the following: ipconfig /release
    Hit Enter
    Now, type ipconfig /renew
    Hit Enter

    This will only work if you are using DHCP to assign local IP/DNS/Gateway. My entire network does not use DHCP and all local IP/DNS/Gateway are assigned manually and are always static. This is done so I can tightly control what machines/devices are allowed to access my net. Thanks for the input though:)

    I have been doing some speed testing today and am finding all speed tests to SanFrancisco/Seattle are having problems with both d/u speeds if they don’t drop all packets period. Best U/l speed to SF today was 0.1 Mbps where I am paying for 1.5 which is enough to stream decent quality video to JTV. Of course best speed all around goes to Washington DC, getting 2x what is paid for… There’s a conspiracy theory in there somewhere… 🙂

    I’ve considered getting on the phone with ATT but my blood pressure is fine today and I’d like to keep it that way. Trying to get someone there who actually IS a tech person and knows what I’m trying to tell them is a remote venture at best.

    So, my conclusion is: it isn’t me or PWE and possibly ATT as it may be a new route or a temporary one if a server somewhere failed and is on a failover route. So for now, I’m stuck in spacedock.

    Oh, and my gaming machine is hardwired, not wireless though I could use my 300n router.

    #156378
    defcon1776
    Fleet Member
    Team Player

    @CodeWarrior316 wrote:

    What kind of internet provider do you have and are you hard wired into router or to the modem? Are you getting any packet loss? Sounds to me like your provider has some issues.

    try from the cmd prompt:

    ping patchserver.crypticstudios.com -t

    for a few mins and that will let you know about packets being lost.

    That went fine.
    30 or so lines, all 70-72ms 46 TTL

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